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Most companies already have more knowledge than they can use. It is sitting in CRM records, contracts, support tickets, project folders, spreadsheets, implementation notes, policy documents, Slack or…
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AI agents are usually introduced as a better kind of chatbot. That framing is understandable, but it is…
AI is splitting business software into two serious paths: Salesforce for trusted systems of record, or custom AI-native…
Marketing Campaign Agents: How to build, prompt, and launch smarter campaigns with Agentforce Marketing This is where Agentic…