We make Salesforce work the way your business does.
Resonant360 is a Salesforce, Agentforce and AI delivery consultancy. We pair experienced consultants with a dedicated technical team to design, build and support platforms that fit how you actually work.
Tools we work with
Proven AI & Salesforce delivery. Rebuilt for the agentic era.
Complex CRM projects have a reputation for running over time and under expectations. Ours don’t. Across hundreds of implementations, we’ve built a delivery approach that keeps projects calm, predictable and focused on outcomes your team will actually use.
We started with Sales Cloud, Service Cloud and Marketing Cloud, and we still do them well. Today we also design and deploy Agentforce agents, Data 360 foundations and AI workflows using Claude, GPT and n8n, so the platform you invest in now is ready for what comes next.
Our consultants are based in Australia, close to the businesses we serve, and backed by a dedicated technical team in India. One team, one process, one point of accountability.
What working with us looks like
Discovery first
We map how your business really runs before we configure anything, so the build reflects your processes rather than a template.
Governed delivery
Clear scope, milestones and testing at every phase. You always know where the project stands and what happens next.
AI-native by default
We use AI in our own delivery to move faster, and we build Agentforce and AI workflows that are practical, secure and measurable.
Partners after go-live
Training that builds confidence, and ongoing support as your needs grow. Many of our clients have worked with us for years.
Specialists wherever you are
Consultants, marketers, architects and developers working as one team, with coverage across the country.
- Sydney
- Melbourne
- Brisbane
- Perth
- Gold Coast
- Adelaide
Matthew Sutton
Director & Founder
Esther Hissel
Salesforce Consultant
Carolynn Duthie
Salesforce Consultant
Katrina Baglin
Salesforce Consultant
Sujay Kothapalli
Salesforce Consultant
Monica Zayyany
Project Marketing Manager
Dee Diggins
Project Marketing Manager
Rhian Lawrence
Project Marketing Manager
Emily Munro
Project Marketing Manager
Vivian Lau
Customer Success Manager
Natalie Brunskill
Sales & Solutions Manager
William Low
AI Functional Consultant
Meet the offshore team
Backed by a team of Technical Architects, Developers, and Product Specialists, we deliver strategic support and practical solutions designed to move your business forward.
Gaurang Daslania
Director & Founder
Princee Soni
Technical Manager
Foram Rana
Team Lead
Poojan Gabani
Salesforce Developer
Shruti Mokariya
Full-Stack Developer
Brijesh Suthar
Designer & Developer
Creating agentic experiences across these industries
- Financial Services
- Professional Services
- Technology
- Recruitment
- Manufacturing
- Events & Training
- Consumer Goods
- Healthcare
- eCommerce
- Construction
- Real Estate
- Automotive
Proven delivery. Trusted by businesses across Australia
Most Salesforce partners we've worked with know the platform but not necessarily the related industry. Resonant360 knows both. They understand how campaigns, journeys and data actually drive revenue for a business like ours, not just how to configure Marketing Cloud. Their review of our Data Cloud and Marketing Cloud consumption was practical and clearly explained, and gave us a much better handle on what we're using and what it's costing us. Easy to work with, and they don't overcomplicate things.
Anthony Messina, CTO at The Grout Guy & Servly 
Resonant360 delivered a custom integration across our core business systems. From the discovery process that captured our unique way of
working through to planning and execution that made go-live seamless,
they were a genuinely professional and experienced team.
Jason Robson,Systems Integration Manager 
Since implementing Marketing Cloud with Resonant360, we've generated $14,000 in bookings from our email marketing efforts alone—including a $5,100 management system sale. The system has been incredibly effective at reactivating dormant customers we haven't serviced in years. It's a one-time investment that continues to deliver measurable results.
Grace Wilson,Marketing Manager 
Dee and Natalie from Resonant360 have been a pleasure to work with. They are responsive and willing to go find answers to suit our needs.
Claudia D'Addona, Marketing & Communications Manager 
Considering how quick the migration to Salesforce was, two weeks in total, and the complexity of some of our requirements, it couldn’t have gone better, it was an absolute perfect run.
Nick W,Digital Marketing Coordinator 
Resonant was engaged by Canon Australia to assist the implementation of Salesforce Pardot as part of our Marketing Automation Transformation project. Natalie and the Resonant team were able to bring a unique blend of skills as a Marketer | User of Pardot | Implementer of Pardot | Business Consultant.
Michael,Business Improvement Executive 
Resonant Cloud has been exceptional throughout the entire Pardot onboarding process. We have quite a unique set up where ‘duplicates’ have to exist and she was able to navigate through this seamlessly. We have every intention to continue to utilise Nat’s services due to her professional, helpful and solution-orientated approach.
Rebecca Del Rio,Head of Marketing and Development 
Engaging Resonant Cloud Solutions to implement Salesforce was the right choice for our marketing and events business. Their tailored approach helped us build a seamless platform, giving us real-time visibility across services. They continue to deliver cost-effective, sophisticated solutions as our needs evolve
Nancy Attoh,General Manager 
Esther/Resonant Cloud have been incredible project partners to work with on our SF implementation. Esther is proactive, professional and is a very strong communicator with a diligent approach, always keeping myself and the team informed. RMA trust her with the future of of sales and CRM platform.
Austin Hall,Strategic Manager 
Excellent communication, project management and adherence to established timelines. Training support and knowledge of Pardot and Sales Cloud also excellent and delivered in a collaborative manner that allows the client to move at their own pace while feeling empowered to learn and move forward independently.
Jill,Digital Marketing Coordinator 
The project we took on with implementing Salesforce and Pardot was a huge feat with such a small team. Natalie at Resonant stepped in to manage the process smoothly and keep us on track. We could not have implemented salesforce without the expertise from Resonant and the hands on approach they took in the launching stages.
Sigrid,Head of Operations 
We have been working with Resonant for about 3 years and over this time have built a strong and trusted relationship. Resonant configured and complete business process which maximises the efficiency of our business using Salesforce and Skedulo. They have also built and customised integration between Salesforce and Xero which meets our exact business needs and has saved a huge amount of time wasting double entry. This solution has been incredibly robust over the past 2 years.
Geoff Lewis,Managing Director 
Let's talk about what you're building
Whether it’s a first Salesforce rollout or an Agentforce pilot, we’ll give you a clear view of the path forward.