Get more value from Agentforce with Resonant360
Take your business to the next level by using Agentforce to streamline operations and create smarter, more connected customer experiences.
What is Agentforce?
Enterprise AI agents that think, reason and act to drive real business outcomes across Sales, Service, Marketing and Operations.
Powered by trusted Salesforce data, automation and secure LLMs, Agentforce can:
- Understands your business context and user intent
- Executes tasks intelligently and autonomously
- Boosts productivity, collaboration, and customer experience
- Continuously learns and improves performance
Built with enterprise-grade guardrails:
- Strong data governance and permission frameworks
- Clearly defined agent capabilities and safe boundaries
- Ethical AI and responsible-use principles
- Monitoring, auditing and ongoing optimisation
How different agents can automate your business
Our proven process
Going live is only the beginning. With the Resonant360 method, we help you make sense of your data, improve your segmentation and strengthen every campaign that follows.
Define
We review your goals, process and data to define your AI strategy.
Design
Our consultants design tailored solutions, including multi‑agent workflows powered by Agentforce Grid.
Build
We enable Agentforce features, flows, and integrations. Then we customise for your needs
Test
We test and validate agent accuracy, performance and security.
Deploy
Your agents are launched into production with maximum impact and minimal disruption.
Why Resonant360
Trusted Salesforce Partner. Proven AI Specialists.
At Resonant360, we’re:
- Certified Salesforce experts
With 350+ successful Salesforce projects across industries, our consultants understand of the platform and what drives business success. - AI and automation specialists
We’re flexible with AI and experienced across multiple systems, allowing us to tailor solutions with the right tools for your business. - Strategic and results-driven
Every project is strategically designed around performance metrics and ROI, from reduced handling time to improved conversion rates. - Locally based, globally connected
With teams across Australia, New Zealand and India, we deliver globally informed solutions backed by local insight and support.
Certified across the Salesforce ecosystem
Our team is certified across multiple Salesforce clouds, giving you end-to-end expertise across every stage of the customer journey.
Beyond Agentforce
AI is transforming how businesses operate, predict outcomes, and make smarter decisions. At Resonant360, we design AI-powered solutions that extend Salesforce, automate processes, and unlock new opportunities for innovation.
What AI can help you achieve:
- Streamline workflows and reduce manual effort
- Predict outcomes with intelligent analytics
- Enhance decision-making with real-time insights
- Automate sales, service, and operational processes
- Integrate smart systems across your tech stack
We build future-ready AI solutions so your business can innovate with confidence and stay ahead of what’s next.
Frequently asked questions
What is an AI Agent?
AI Agents are autonomous, proactive applications designed to carry out specialised tasks that support both employees and customers. Powered by large language models (LLMs), they interpret the full context of customer interactions or automated triggers, intelligently reason through decisions, and determine the next best action independently.
Is Agentforce and AI suitable for smaller businesses?
Yes. While Agentforce is built for enterprise-scale, it can deliver huge value to smaller businesses too. It helps streamline manual work, reduce operational overheads, and provide smarter, faster customer interactions. The key is designing the right use cases, starting small, and scaling as your business grows.
Is Agentforce customisable for specific industries?
Yes! Agentforce is highly customisable to meet the unique needs of different industries. Whether you’re in healthcare, financial services, manufacturing, or another sector, Agentforce can be configured with industry-specific workflows, data models, and automation to align with your business processes and compliance requirements. This ensures you get a solution that fits your industry’s demands while enabling scalability and efficiency. If you have specific needs, we’re happy to walk through how Agentforce can be tailored to your organisation.
What services do you include in an Agentforce implementation?
Our Salesforce Agentforce services span AI consulting and advisory, Agentforce implementation and customisation, managed support, and flexible Salesforce staffing solutions.
Ready to integrate AI automation into your business?
Speak to our friendly team today to learn how the power of AI and AgentForce can transform your sales, improve service delivery and enhance your business’s digital experience.
