Get Salesforce working for your business

We deliver guided Salesforce implementations that reduce risk, speed up launch, and give your team a system they can actually use.

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Expert guided packages

Most Salesforce implementations fail because of poor setup, unclear ownership, and rushed decisions.

Our guided packages give you a clear path, proven architecture, and expert oversight so Salesforce supports growth, not complexity.

With Resonant360’s guided packages you will get:

  • Clear roadmap from discovery to go live
  • Best practice setup for your industry
  • Training and handover so your team is confident

 

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salesforce guided implementation dashboard
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Our process

Going live is only the beginning. With the Resonant360 method, we help you make sense of your data, improve your segmentation and strengthen every campaign that follows.

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Define

We review your goals, data, and customer journey to understand what Agentforce Marketing needs to support.

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Design

We map out segmentation, automation, and campaign structure to create a clear and scalable marketing framework.

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Build

We set up your Agentforce Marketing environment, create the required assets, and prepare your first campaign.

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Test

We test your data flow, segmentation, and automation to make sure everything works smoothly before launch.

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Deploy

We launch your first campaign together and guide your team through the full process so you feel confident managing future campaigns.

Start your implementation today

Guided implementation packages

Sales Cloud

Build a sales pipeline your team actually wants to use.


Ideal for sales teams who need visibility, structure, and automation without overcomplicating the CRM.


What you’ll get

  • Opportunity and pipeline setup 

  • Clear stages, automation, and reporting

  • Workflow automation

  • User onboarding and adoption support

Perfect for:
Sales teams who want cleaner pipelines, better forecasting, and less CRM frustration.

 

GEt Started

Service Cloud

Deliver faster, smarter customer support at scale.

 

Built for support teams managing high volumes, complex workflows, or growing service demands.


What you’ll get

  • Case management and routing setup

  • Assignment rules and automation

  • Service reporting and  dashboards

  • Experience design for your teams

Perfect for:
Teams who want faster response times and better customer experiences.

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Account Engagement

Turn leads into revenue with smart automation and clean data.

Designed for marketing teams who want better lead quality, automated nurturing, and reporting that actually makes sense.


What you’ll get:

  • End-to-end data model setup

  • Lead scoring and grading

  • Automated nurture journeys

  • Reporting and dashboards 

Perfect for:
Marketing teams ready to scale without manual work or guesswork.

 

Get Started

Financial Services Cloud

Set up Salesforce for financial services with structure, clarity, and control.

Designed for financial services teams who need to manage households, relationships, and client data in a compliant, scalable way.

What you’ll get:

  • Setup and configuration

  • Account modelling

  • Relationship management 

  • Reports and dashboards

Perfect for:
Teams who want a structured CRM and the confidence to manage Salesforce in-house.

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Field Service

Power your service operations from case to field.

Built for organisations running mobile or onsite service teams who need better scheduling, visibility, and operational control.


What you’ll get:

  • Setup and configurations

  • Work orders, assets, parts, and van stock

  • Territories,and resource management

  • Reporting, training, and rollout support

Perfect for:
Service teams managing field technicians, complex jobs, and high service volumes.

get started

Agentforce Marketing

Launch data-driven marketing with AI-powered personalisation.

Designed for teams ready to activate Agentforce Marketing with Data Cloud, automation, and AI-led engagement.

What you’ll get:

  • Campaign structure and segmentation

  • Email, forms and landing page builds

  • Nurture journey and campaign launch

  • AI enablement, and team training

Perfect for:
Marketing teams who want to own their platform, activate AI, and scale campaigns.

Get started

Certified across the Salesforce ecosystem

Our team is certified across multiple Salesforce clouds, giving you end-to-end expertise across every stage of the customer journey.

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What our guided implementations help you achieve

  • Configure Salesforce the right way from day one
  • Build processes that match how your business works
  • Improve data quality, reporting accuracy, and visibility
  • Enable your sales and marketing teams to work smarter
  • Reduce complexity and help teams adopt Salesforce

We work alongside your team to design, configure, train, and support your rollout so Salesforce becomes a powerful and practical tool your business actually loves using.

Meet Our team
marketers at heart

Frequently asked questions

How long does a guided Salesforce implementation take?

Most implementations take 6 to 10 weeks depending on scope, team size, and integrations. We provide a clear project plan and timeline before we begin so you always know what to expect.

Both. We work with organisations launching Salesforce for the first time as well as teams wanting to optimise, clean up, or relaunch their existing Salesforce setup.

You will need a project owner, decision maker, and subject-matter experts for key workshops and approvals. We guide you through the process to keep your workload structured and manageable.

Yes. Every guided implementation includes training and handover. We also support you through stabilisation after launch and can provide ongoing support if needed.

Pricing depends on complexity, number of users, and integrations. Once we understand your requirements, we provide a clear, fixed-scope proposal with transparent pricing.

Not sure which package is right for you?

Tell us a little about your business and we’ll recommend the best Salesforce path, no obligation.

Trusted by companies big and small​

Resonant was engaged by Canon Australia to assist the implementation of Salesforce Pardot as part of our Marketing Automation Transformation project. Natalie and the Resonant team were able to bring a unique blend of skills as a Marketer | User of Pardot | Implementer of Pardot | Business Consultant.
Michael
MichaelBusiness Improvement Executive
Resonant Cloud has been exceptional throughout the entire Pardot onboarding process. We have quite a unique set up where ‘duplicates’ have to exist and she was able to navigate through this seamlessly. We have every intention to continue to utilise Nat’s services due to her professional, helpful and solution-orientated approach.
Rebecca Del Rio
Rebecca Del RioHead of Marketing and Development
Engaging Resonant Cloud Solutions to implement Salesforce was the right choice for our marketing and events business. Their tailored approach helped us build a seamless platform, giving us real-time visibility across services. They continue to deliver cost-effective, sophisticated solutions as our needs evolve
Nancy Attoh
Nancy AttohGeneral Manager
Esther/Resonant Cloud have been incredible project partners to work with on our SF implementation. Esther is proactive, professional and is a very strong communicator with a diligent approach, always keeping myself and the team informed. RMA trust her with the future of of sales and CRM platform.
Austin Hall
Austin HallStrategic Manager
Excellent communication, project management and adherence to established timelines. Training support and knowledge of Pardot and Sales Cloud also excellent and delivered in a collaborative manner that allows the client to move at their own pace while feeling empowered to learn and move forward independently.
Jill
JillDigital Marketing Coordinator
The project we took on with implementing Salesforce and Pardot was a huge feat with such a small team. Natalie at Resonant stepped in to manage the process smoothly and keep us on track. We could not have implemented salesforce without the expertise from Resonant and the hands on approach they took in the launching stages.
Sigrid
SigridHead of Operations
We have been working with Resonant for about 3 years and over this time have built a strong and trusted relationship. Resonant configured and complete business process which maximises the efficiency of our business using Salesforce and Skedulo. They have also built and customised integration between Salesforce and Xero which meets our exact business needs and has saved a huge amount of time wasting double entry. This solution has been incredibly robust over the past 2 years.
Geoff Lewis
Geoff LewisManaging Director